#GENERAC GENERATOR GENERATOR#
The entire team of individuals from the Generac Generator dealer in Mentor, Ohio who came to our home from beginning to end of the installation of our 11k Generac Generator were professionals in every sense of the word. We were very appreciative of the service we received from Generator One.ĬANT BELIEVE IT TOOK US THIS LONG TO GET A GENERATOR IT IS THE BEST INVESTMENT WE HAVE MADE EVERYONE SHOULD GET ONE AND MIKE AND HIS WORKERS WERE FAST, POLITE AND SUPER KNOWLEDGEABLE WITH ALL OUR NEEDS
And the field technicians were knowledgeable, courteous, and efficient. The office staff worked out the installation contract and logistics with us via email and phone. The Generator One team in Mentor, Ohio sent someone out right away to evaluate an older generator unit that had seen the end of its life, presented us with detailed options for major repairs or replacement with a new unit, and then installed the new unit in a matter of days based on our emergency situation. We couldn’t be more pleased with the way it all was handled, when I pay for something I’m very fussy, it’s my money after all.ĭonald / Columbia Station Oh, / Home Advisor Installation went well, they actually cleaned up after job was finished even placing the sod they had removed around the unit. Sales rep was not at all pushy when giving the initial quote, sales and installation people are very professional.
I would highly recommend John and Your Generator Connection to anyone looking for service or installation of a home generator. I was very impressed with John’s knowledge and customer service. Thank you to Randy, Rusty and the rest of the team for great work, thanks. The crew from Your Generator Connection did a great job and I was very pleased. Our standby generator installation was a challenge. We look forward to meeting you, and we thank you for the opportunity to protect your power. No one is getting generators faster than us. Our lead times are what they are and are unavoidable. Just beware unfortunately there are those out there that prey on customers promising to get your generator in fast, that just isn’t possible. We are visiting as many homeowners and business as we can, our sales team are very excited to come see you and design a generator system to protect your home and family. We as dealers and retailers can only do the best we can with what we have to work with. This is going to be a tough time for those affected by this weather and events. They are feverishly producing generators around the clock. Our upcoming shipments will be sold when they hit our dock here.
We do not have a single generator in the building that isn’t sold. Some folks just simply worried the apocalypse is looming.Ĭovid has also created stress on getting parts for generator builds. Covid going on and the “home office” being the new normal. Simultaneously we had five hurricane’s hit the coast, 140 mph winds in the Midwest. The generator industry is in the middle of “The perfect storm”. Yes the lead times are longer than we would like.
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